SHIPPING & HANDLING

PROCESSING SCHEDULE

• Orders received between Wednesday & Friday will be processed on Friday;

• Orders received between Saturday & Tuesday will be processed on Tuesday.

Tracking details will be sent to you by email once orders are dispatched.

 

SHIPPING ESTIMATES 

We are shipping out of Kuala Lumpur, Malaysia (GMT +8)

West Malaysia: 1-3  Working Days

East Malaysia: 2-5 days Working Days

Singapore: 5-7 days± Working Days

*Please send us an email for personalised shipping outside of Malaysia & Singapore.

 

RETURN POLICY & REFUNDS

All sales of goods are final. No refunds on delivered orders. Please ensure you have made the correct order prior to payment.

Drop us a message on Instagram for a consult. Alternatively if you are within the Klang Valley area, please visit our space "Honsha" to check out the full collection. Visit by appointment only 👉🏽 https://www.appointfix.com/book/Kisetsu-Kimonos

However, if your product has a manufacture defect, kindly contact us directly as we will process on case by case basis.